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Experience MOS-TANGRAM and all its functions in action.

Invoicing / Customer Account

MOS-TANGRAM software features an extremely powerful, high-capacity, complete accounts receivable module. Key information from the customer account is automatically transferred to the customer history and made available to the data warehouse:

  • Credit regulations for first-time orderers
  • Calculation of charges according to weight, order value, distance, delivery method, delivery service, goods class
  • Management of charges in the case of returns and partial shipments (who pays what?)
  • Dunning parameters (deadlines, surcharges, interest, suspension of deliveries, transfer to collections) with up to 5 levels and exceptional rules for partial deliveries / remainder deliveries / collective invoices / installment payments
  • Tolerance for cash discount deduction
  • Automatic clearing of negligible invoice amounts (e.g. invoice under 1 EUR)
  • Maximum automatic amount that can be cleared (in % and maximum amount)
  • Payment period for advance payments, with resulting automatic cancellation of advance invoices and goods reservations
  • Regulations for payment reduction when order prepaid
  • Deliveries and invoices with varying due dates, value dates, VAT rates
  • All payment methods, with prioritization according to customer; change in payment method
  • Manual payment receipt according to account statement or as DTAUS file with automatic clearing of credits/debits
  • Different payment terms and methods for each invoice
  • Clearly arranged management of open items with intelligent search function (phonetic)
  • Dunning statistics that show which customer is at which reminder level for which amount, with reminder letter (email) management
  • Internal clearings/transfer postings/settlement of overpaid invoices with open invoices at customer level
  • Automatic search of all candidates for credit settlements
  • Open item adjustments: clearing of reminder fees on open invoices and/or accounts at customer level or for all customers or customer groups
  • Check for multiple payments at customer level or for all customers or customer groups, with indication of payment method
  • Repayments: credit note preparation with credit candidate search (eBanking, check)
  • Partial and follow-up shipments incl. partial and follow-up invoices with automatic resubmission function when articles are available
  • Credit check in one or multiple stages
  • Order picking instructions for logistics department
  • Delivery costs (postage and packaging) and other costs (for example, late payment charges)
  • Interest charges for partial payments
  • Unpaid bank collection orders
  • Internal offsetting
  • Clearings
  • Credit limits
  • Payout of credit notes
  • Payments received with automatic read-in and booking of payments
  • Returns (returned goods / delivery unsuccessful)
  • Credits (discounts, rebates)
  • Automatic triggering of collections
  • Partial payments
  • Credit offset possible, automatic repayment
  • Dunning procedure for total or partial invoices with 5-level reminder parameters
  • Dunning procedure steered according to open items or customers with various reminder levels and reminder periods, depending on customer groups, late payment fees, interest, in the case of returned direct debits, etc.
  • Settling of accounts through automatic clearing
  • Exportable booking journal with overview of all account transactions for any period
  • Individual customer booking journals with internal bookings, cancellations, etc.
  • Lean transfer interface via booking journal to main accounting at end of period (totaled account balances)


Posting of payments received is done by means of:

  • A DTAUS file, (Edifact in Austria, ESR in Switzerland), which can first be viewed before reading in and booking payments. In case of deviations from the amount to be paid, the tolerances stored in the company master data are taken into consideration. The maximum amount that can be cleared is expressed as a percentage of the invoice amount, with an absolute amount as ceiling.
  • Manually according to account statement, although here as well the actual clearing is done automatically according to the company master data.