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In addition to its profound knowledge of IT, the development team at MOS-TANGRAM has also been able to gather a wealth of experience concerning all levels of the mail order business, its processes and naturally its special features as well. This makes it possible for us to support our customers with valuable advice.
It already begins when MOS-TANGRAM software is introduced: when analyzing the customers processes, suggestions can be made on how individual processes or sub-processes can be designed more efficiently and inexpensively (Process Redesign).
After the mail order software is up and running, the customer can continue to take advantage of consulting services from MOS-TANGRAM. If you would like to set up business abroad, for example, or to open a branch store changes that will entail modifications to your logistics system our experts can provide you with valuable advice on how to ensure that your project is a success.
The subject of scoring is important to us. We have created scoring models for Germany, Austria, Switzerland, France and England, along with special analyses: for example, coupon redemption systems or return predictions. As methods, we use both the classic tools of regression analysis as well as decision trees and point evaluation models, according to the data available and the requirements.
You can take advantage of our technical advice if you would like to set up a new server, for example, or to integrate a computer-assisted telephone system, to control the movement of goods using wireless scanners, or to hand over the hosting of your eShop to an external partner.

